Frequently Asked Questions
Find quick answers about Squirrel Brand products, ordering, shipping, gifting, and customer support.
What allergens are contained in your products?
All products may contain peanuts and other tree nuts due to shared equipment. Certain products may also contain milk, sesame, egg, wheat, or soy depending on the item.
Are your products gluten-free?
Some product offerings contain gluten and some do not. Always check the label for the specific item.
Does your facility contain milk allergens?
Yes. Milk allergens are present in the plant, and nuts may run on shared equipment.
Are your products non-GMO?
Squirrel Brand products may or may not contain GMOs.
What is the shelf life of your products?
Freshness is guaranteed up to the best-by date.
Where do I find the best-by date on your packages?
The best-by date is on the back of the packaging.
Where are your nuts grown?
Nuts are grown in the United States unless otherwise stated on the label.
What is the best way to store nuts?
Store nuts in a cool, dry place. Refrigeration can help extend freshness.
Are nuts roasted in oils that contain trans fats?
No.
Who should I contact regarding my order or product questions?
If I prefer to speak with a live representative, how can I reach someone?
Call 847.214.4700, Monday–Friday, 8:00 AM–4:00 PM Central Time.
How do I include a gift message?
Gift-message options are typically handled during checkout when available.
How can I send to a list of people?
For multiple recipients or larger gift orders, customer support can help guide the best option.
Are Squirrel Brand products good for gifting?
Yes. Many favorites in the collection are especially well suited for gifting, sharing, and seasonal occasions.
How long does shipping usually take?
Orders are usually shipped within about 48 hours, though busy periods may take longer.
How are orders shipped?
UPS Ground.
Can I ship to Hawaii or Alaska online?
Yes.
Do you ship outside of the United States?
No.
Can I ship to a PO Box?
No.
Can I expedite shipping?
Expedited shipping may require direct help from customer support.
How long has Squirrel Brand been around?
Since 1888.
Where is Squirrel Brand based today?
The brand is part of John B. Sanfilippo & Son, Inc.
Where can I buy Squirrel Brand Nuts?
Online through the Amazon storefront.